Shipping policy

At AUREN OBJECTS, we are committed to delivering your order safely, efficiently, and with care.

Order Processing

All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, processing times may be slightly extended. If there is any delay, we will notify you as soon as possible.

Shipping Time

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 3-7 business days

• International Shipping: 7-14 business days

Please note that shipping times are estimates and may be affected by customs, courier delays, or unexpected circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. AUREN OBJECTS is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

International Duties & Taxes

For international orders, customs duties, import taxes, and related fees may apply depending on your country. These charges are the responsibility of the customer.

Contact Us

If you have any shipping-related questions, please contact our support team and we’ll be happy to assist you.